Return & Refund Policy

Thank you for shopping with us! We hope you love your purchase, but if you’re not completely satisfied, we’re here to help. Please review our Return & Refund Policy below for more information about returns and refunds.

Returns

1. Eligibility for Return:
   • Items must be returned within 15 days of the purchase date.
   • The product must be unused, undamaged, and in its original packaging with all accessories included.
   • Products that are marked as non-returnable (such as sale items, perishable goods, or intimate items) are not eligible for return.
2. How to Return:
   • To initiate a return, please contact our customer service team at [email or phone number] with your order number and reason for return.
   • Once your return is approved, we will provide you with a return shipping label and instructions.
   • The customer is responsible for the return shipping costs unless the product is defective or the wrong item was shipped.

Refunds

1. Refund Process:
   • Once we receive your returned item, we will inspect it to ensure it meets the return conditions.
   • If the return is approved, a refund will be processed to your original payment method within 7-10 business days.
   • You will be notified via email once your refund has been issued.
2. Partial Refunds:
   • In some cases, a partial refund may be granted, such as if the item is not returned in its original condition, is damaged, or is missing parts.

Exchanges

• If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item. Exchanges are not directly processed, and the original item must be returned.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at [email or phone number], and we will arrange for a return, refund, or exchange.
• You may be asked to provide a photo of the damaged item to expedite the process.

Late or Missing Refunds

• If you haven’t received a refund yet, first check with your bank or credit card provider, as it may take some time before your refund is officially posted.
• If you still haven’t received your refund, please contact us at [customer service email] for assistance.

Contact Us

If you have any questions or concerns regarding our Return & Refund Policy, please don’t hesitate to reach out to our customer service team at:

Email: [shop804look@email.com]
Phone: [+92 3276323851]
Mailing Address: [ Dahrawala Punjab pakistain]