🔄 Returns – Eligibility

Items must be returned within 15 days of the purchase date.

The product must be unused, undamaged, and in its original packaging with all accessories.

Products marked as non-returnable (sale, perishable, or intimate items) are not eligible.

📦 How to Return

Contact our support team at Email/Phone with your order number & reason for return.

We will provide a return shipping label & instructions after approval.

Return shipping costs are the customer’s responsibility unless item is defective or incorrect.

💰 Refund Process

After receiving your return, we will inspect it for eligibility.

If approved, refund will be sent to your original payment method within 7–10 business days.

You will be notified via email once refund is issued.

⚖️ Partial Refunds

Partial refunds may apply if an item is not in original condition, damaged, or missing parts.

🔄 Exchanges

To exchange (size/color), please follow the return process and place a new order.

Exchanges are not direct; the original item must be returned first.

💥 Damaged / Defective Items

If you receive a damaged or defective item, contact us immediately with details.

We may request photos of the item to expedite the process.

⏳ Late or Missing Refunds

Check with your bank/credit card first, as refunds may take time to post.

If you still don’t see it, contact us at [customer service email] for support.

📍 Contact Us

Email: muhammadmasoom100@email.com

Phone: +92 327 6323851

Address: Dahranwala, Punjab, Pakistan